Home  Search  Comparison Charts  Discussion Forums  Research Cart    Add a Listing  Update a Listing  Advertise  Event Calendar  What's New  Top Rated  Contact Us  Log In	Advanced Search Completely Web Based This help desk software is installed on your web server, and only a web browser is needed to use it. Remotely Hosted Remotely hosted is a help desk service provided by another company. Often times, only a web browser is needed. Publications Books, magazines, and articles on help desk related issues. Training and Certifications A listing of helpful courses, training, and certification programs. Research and Reviews Benefit from other people's research, reports, and reviews of help desk related issues. Job and Career Resources Employment opportunities for both the employer and the job seeker. Outsourcing A collection of companies that can be hired to do your help desk work for you. Local Software with Web This help desk software requires local installation on each server or workstation, but also has some web integration. Local Software This help desk software requires local installation on each server or workstation. Organizations and Associations These organizations set the standards, establish certification and training programs, and to encourage member participation and collaboration. Mailing Lists and Newsgroups Additional ways to keep informed about the help desk industry. Other Resources Links to other help desk related resources. Knowledgebase Software This is software that offers knowledgebase/FAQ features only. Some help desk packages already include this. Instant Chat Messaging This is software dedicated to offering live chatting features. Some help desk packages already include this

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