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Web Site URL:	http://www.isishelpdesk.co.nz
Discussion Forum:	Participate in the ISIS Help Desk Discussion Forum
Category:	Completely Web Based
Description:	The ISIS Helpdesk System is the complete support solution. Streamline helpdesk processes & increase efficiency. Service Requests; Asset Manager; Knowledge Manager; Complete Reporting; External Website Interface; Automated Notifications & Call Escalation & much more. Visit us and try it online today!
Price:	$1295
Licensed Customers:	Unlimited
Licensed Technicians:	5
Additional pricing options page URL:
Free upgrades? If so, how long?:	1 Year
Upgrade costs:
Support costs:
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux   Windows NT   Windows 2000   Windows ME   Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP   ASP      Sendmail   SMTP      MySQL   Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95   Windows 3.11   Macintosh   PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database   Asset tracking database      Billing/Sales database   Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications      Pager capable      News/status notification announcements
Customizable Features:	Fields   Templates      Font appearance      Tables      Button images      Background
Source code available?:	No

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.