ColinBrown
Member
Apr 19, 2002, 8:26 AM
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Re: Standardized Cause & Resolution Codes
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Try ieSupportManager ( www.ieComputerSystems.ie ). ieSupportManager was originally designed specifically for software companies, but now finds itself in use in a wide variety of different industries, for example issue resolving and bug-tracking. This is achieved via user-definable labels, buttons, menu items and dialogs. The next release will include a common problem/solutions facility which will allow the user to select from a list of common problems ( or in your case a list of error codes ). If you have any questions use the contact page on the website www.ieComputerSystems.ie |