Welcome to the Remedy discussion forum. In here you can discuss any questions and answers that you might have concerning Remedy.
This forum is relatively new, but there are many people who visit this site. We just need to get the ball rolling, so feel free to post your question or testimonial.
We use IncidentMonitor. It has all of the capabilities of Remedy and then some at a fraction of the price and it was fully functional out-of-the-box...
contact me at wgoddard@hotmail and I'l send you the comparison chart I have...sorry no pricing but I'll let you know which one was the cheapest.and the best value dollar for dollar