SysMan
$495
Local Software with Web
$495 per concurrent user
unlimited
$110 per licensed user and free upgrades
$275 per licensed user if not on support agreement
Details
Dispatch Help Desk for Lotus Notes and Domino
$2995
no limit per server
server license
1000
600
amberCat Help Desk Plus
$2155
10 concurrent users at this price, unlimited from web browser
$110 (email) $415 (phone) per annum
included in licence
Abacus Help Desk 3.5
$425
1
Unlimited
1 year included
ieSupportManager Helpdesk Web Edition
$630
10% of license fee (minimum $126)
SDS HelpDesk Solutions
$195
TRACK Help Desk
$15000
5
0.12
EasyAccessHelpDesk
$5999
Unlimited users, one site license.
%15 of total cost
Free
Support Desk
$400
Free for 1 year, 20% of purchase price for add. yr
NetKeeper Captain CRM
$6250
included in upgrades
0.15
NILEX
$10000
2
15% of licence price per year
BridgeTrak
$4285
included in upgrade costs
450 or 25% of purchase per year
DBS Help Desk
$249
IncidentMonitor(TM)
$3995
20% annually
Included in maintenance
Workflow Help Desk for Exchange 2000
$5000
first upgrade free
Close Support Enterprise Edition
$745
12 months free then $120 per year
Included in support costs
HelpTrac
$675
20% of product cost
free with support agreement
ProjecTrak Lotus Notes Help Desk
$8995
% of list price.
CISS Help Desk with WebCISS add-on
$718
Free, whilst on current version
HelpDesk
4
Resolve IT!
$750
0.18
Free with Maintenance Contract
CCS Help Desk Formely Outlook Help Desk 3.0
free support by email
50% of the retail price
HelpMaster Pro Web Suite
$1680
Unlimited with Staff Support Module
Unlimited with Client Access Module
1 year Standard included. 1 year Premium add 10%
45% without Premium support
amberCat Help Desk
$1685
$80 (email) $300 (phone) per annum
Included in licence
HelpLine
$25
10
500
Annual maintenance 20% of license
HelpSTAR
$4995
c.Support for Lotus Notes and Domino
$6500
100
per incident or unlimited support available
Maintenance cost is 30% of purchase price for 2 years
HelpDesk Master
Year 2 15% or current list price
Assyst
$81145
20% per year
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