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Web Site URL:	http://www.alloy-software.com/an6/
Discussion Forum:	Participate in the Alloy Navigator Discussion Forum
Category:	Local Software with Web
Description:	Alloy Navigator is an enterprise-level integrated IT infrastructure management suite based on ITIL principles. It offers a perfect blend of IT Service Support, Asset Management, and Change Management, all consolidated into a single solution focused on streamlining IT service processes.
Price:	$7085
Licensed Customers:	Unlimited
Licensed Technicians:	$1600 each (on average)
Additional pricing options page URL:
Free upgrades? If so, how long?:	Free with Support Contract
Upgrade costs:	Upgrade path available
Support costs:
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux      Windows NT   Windows 2000   Windows ME   Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP   ASP      Sendmail   SMTP      MySQL      Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion   ODBC
Acceptable Workstations:	Unix      Linux      Windows NT   Windows 2000   Windows ME   Windows 98      Windows 95      Windows 3.11      Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database   Asset tracking database      Billing/Sales database   Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications   Pager capable   News/status notification announcements
Customizable Features:	Fields   Templates      Font appearance   Tables      Button images   Background
Source code available?:	No

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