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Web Site URL:	http://www.jitbit.com/hosted-helpdesk/
Discussion Forum:
Category:	Remotely Hosted
Description:	Hosted (SaaS) cloud-based helpdesk application. Has everything you need: knowledge-base, email-integration, unlimited users, unlimited file-attachments. Web-based: works in a browser, mobile smartphone.
Price:	$58 per month
Licensed Customers:	unlimited
Licensed Technicians:	4
Additional pricing options page URL:	http://www.jitbit.com/hosted-helpdesk/purchase/
Free upgrades? If so, how long?:	yes
Upgrade costs:	0
Support costs:	0
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux   Windows NT   Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP   ASP      Sendmail      SMTP      MySQL      Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95      Windows 3.11      Macintosh   PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database   Asset tracking database      Billing/Sales database   Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications      Pager capable   News/status notification announcements
Customizable Features:	Fields   Templates      Font appearance      Tables   Button images   Background
Source code available?:	Additional Cost   1199

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.