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Web Site URL:	http://www.worlddeskpro.com
Discussion Forum:	Participate in the World Desk Pro Discussion Forum
Category:	Completely Web Based
Description:	Customer Support Excellence from World Desk Pro. The easiest to use web based customer support solution available is running at www.worlddeskpro.com. Take the test drive
Price:	$1700
Licensed Customers:	Unlimited
Licensed Technicians:	Unlimited
Additional pricing options page URL:	http://www.worlddeskpro.com/apply.asp
Free upgrades? If so, how long?:	One year
Upgrade costs:
Support costs:
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.   Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95   Windows 3.11   Novell Netware   Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP      ASP      Sendmail      SMTP      MySQL   Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95   Windows 3.11   Macintosh   PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database   Asset tracking database   Billing/Sales database   Automatic escalation   Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications   Pager capable      News/status notification announcements
Customizable Features:	Fields   Templates   Font appearance   Tables   Button images   Background
Source code available?:	Yes-Free

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.