ACANOTION Help Desk Software  Next
Web Site URL:	http://www.helpdesksoftware.com.au/
Discussion Forum:	Participate in the ACANOTION Help Desk Software Discussion Forum
Category:	Local Software
Description:	Acanotion help desk software is a Microsoft windows desktop software package that allows you to log support calls and jobs for anything ranging from help desks to problem tracking with products and services.
Price:	$495
Licensed Customers:	1
Licensed Technicians:	1
Additional pricing options page URL:
Free upgrades? If so, how long?:
Upgrade costs:
Support costs:	20% Annual Support (inlcudes upgrades)
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP   ASP      Sendmail   SMTP      MySQL      Microsoft SQL Server   Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion   ODBC
Acceptable Workstations:	Unix      Linux   Windows NT   Windows 2000   Windows ME   Windows 98      Windows 95      Windows 3.11      Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database   Asset tracking database      Billing/Sales database      Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications      Pager capable      News/status notification announcements
Customizable Features:	Fields      Templates      Font appearance      Tables      Button images      Background
Source code available?:	No

* This information was submitted to HelpDesks.com by the help desk vendor.
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We encourage you to visit their website to get the most accurate information.